Congratulations to Parmeet and Surinder Mehat, our Retailers of the Month!
Congratulations to our December retailers of the month – Parmeet and Surinder Mehat! The pair run the Premier Store on Calvert Lane near Hull, with the store acting as a hub for the local community. The store also offers an impressive range of services thanks to its large footprint.
Parmeet and Surinder shared their TOP TIPS FOR SUCCESS:
- Make your store indispensable. We pride ourselves on our excellent service to customers, so if we don’t have what the customer requires we will source it and have it in store within a few days. This also means offering a wide variety of hot and cold options, from food-to-go and a deli counter, to a coffee station and a bakery, to cater for different shoppers.
- Invest in staff training. Our staff are the frontline of the store, so it’s important that they’re trained to ensure customers have an enjoyable shopping experience. We train our staff to ask each customer if they found everything they needed, and every day we take time to go through any new challenges we may have faced and how we can overcome them.
- Ensure your store moves with the times. It’s important to update the store frequently so it can cater to the trends and demands of every customer. We have a great rapport with our repeat customers, meaning that we can provide the ongoing excellent support that they not only expect, but that they also rely on.
Are you our next Retailer of the Month?