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Congratulations to Gurpal Jhutty, our Retailer of the Month! Retailer of the Month

Jul 16

Congratulations to Gurpal Jhutty, our Retailer of the Month!

Retailer of the Month

Congratulations to Gurpal Jhutty, our Retailer of the Month!

Gurpal Jhutty runs the recently refurbished Nisa store in Leamington Spa. Open seven days a week, the store offers a wide range of services that differentiate it from other stores, and the team always strives to put the customer first.

Gurpal HAD THESE TOP TIPS FOR SUCCESS:

  • “ My number one rule is look after your customers. We’re always working to make sure the store meets our customer’s needs, and offer a wide range of services to meet their needs. This daily interaction is so important as a retailer, to understand and then adapt to what your shoppers need.”
  • “Keep the store looking as sharp and tidy as possible. After the refresh in January this year, the store looks modern and more welcoming to our customers, which is really important to us. Also, make sure you use the latest point of sale and displays to appeal to shoppers in store. The displays Ferrero provided around Mother’s Day and Easter (pictures below) helped drive sales around these key confectionery occasions.”
  • “Looking after suppliers is almost as important as caring for customers! It’s vital to build a strong relationship with brands like Ferrero. We have a great relationship with Victoria, our Ferrero representative, who has always shown a real interest in our store and understands the needs of our business. We always get great information on every visit and she helps us to support every occasion with amazing point of sale – so make sure to build those supplier relationships.”

Are you our next Retailer of the Month?

Winners will recieve a stock prize and feature in the next Retailer of the Month blog post.