Congratulations to Franck & Joanna, our Retailers of the Month
Franck & Joanna have been running their four generation family business, Giacopazzi’s, for 8 years. Whilst principally renowned for its homemade Italian ice cream, the family have diversified the store over the years to incorporate an excellent range of fine wines, a post office and a strong food to go offering.
At the heart of the community, the store prides itself in its customer service, attention to detail and long opening hours. Joanna and Franck opened their second store in Kinross just two years ago, which is already proving to be just as successful as this one.
Franck & Joanna’s top tips:
- Customer service and service with a smile, ensuring happy satisfied customers at all times!
- Ferrero’s support is second to none, so get in touch. This year they provided a fabulous in store display, complete with flashing cone. This was really impactful and created spectacular in-store theatre. They also provide consistent in-store support all year round not only at seasonal periods