April's Retailer of the Month - Harj Dhasee of Nisa Mickleton
Not only is Nisa in Mickleton a community hub, owner Harj Dhasee strives to interact with customers by selling products and offering solutions to shoppers individual missions. Far and above a typical convenience store, Harj and his team also have an onsite cook on-hand to make meals and give tips on cooking for customers.
A firm Ferrero advocate, Harj comments: “Retailing is a forever changing landscape; you have to keep bringing fresh ideas and energy to drive standards and sales in store. You not only have to look after your customers when they come through the front door but also work with suppliers to get the ideas and strategies at the back door. Ferrero are the best at understanding this bigger picture.”
As part of Harj’s mission to be a recognised local business leader, he also advises retailers to get involved with the community. He urges managers to not only give a monetary amount to good causes but also their time saying, “give your time, it’s worth more than money.”